Refund and Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, our return and refund process is simple and transparent.

1. Returns

• Products can be returned within 7 days of delivery.
• Items must be unused, undamaged, and in original packaging.
• Customized, hygiene-related, or clearance sale items are non-returnable.

2. Refunds

• Refunds are processed once the returned item is received and inspected.
• Refunds will be issued to your original payment method (processing may take 5–10 business days).
• For Cash on Delivery orders, refunds will be provided via bank transfer, wallet credit, or coupon code.

3. Exchanges

• Exchanges are available for sizing or product changes, subject to stock availability.
• Customers may need to cover return shipping unless the product is defective or incorrect.

4. Damaged or Wrong Items

• If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos.
• In such cases, SyncSportsOutdoor will cover the return shipping cost.

5. Shipping Costs

• Customers are responsible for return shipping unless the product is defective or incorrect.

6. Contact

For returns or refund requests, reach out to us:
📧 info@syncsportsoutdoor.com